Printed on November 12, 2013
We all know that the preliminary shopper expertise has been irritating for a lot of of you. We’re dedicated to creating issues higher and offering the assistance and well being protection you want.
Particularly, many individuals advised us that they had issues creating their Market accounts – that issues received “caught” someplace alongside the best way they usually by no means received throughout the end line. We’re working arduous to repair the entire technical issues on HealthCare.gov and we will report that almost all customers are actually in a position to efficiently create on-line Market accounts.
You’ll know for those who had issues along with your account for those who by no means received to see a giant “SUCCESS” display screen. Possibly the safety questions froze, otherwise you by no means received an electronic mail with a verification hyperlink, or the e-mail hyperlink didn’t work. If this seems like your expertise, now could be the time to strive once more to create a Market account.
These 3 suggestions will help you.
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When you haven’t obtained your account verification electronic mail, verify your inbox and your spam folder for an electronic mail from us with the topic line “Market account created.”
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When you’re having bother creating an account, we’ve got reset electronic mail addresses in our system to filter any issues. So go forward and check out once more utilizing your electronic mail handle.
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If pages seem to load slowly, please be affected person. Generally, it helps to filter the online browser’s historical past and cache, shut the browser fully and check out once more. See browser-specific directions and different suggestions.
And bear in mind we’re nonetheless working to make much more enhancements to the general on-line expertise at HealthCare.gov. Increasingly more folks every single day are efficiently getting protection on-line.
You have got till December 23 to join well being protection that may begin as quickly as January 1, 2014. And the Market Open Enrollment interval runs till March 31, 2014.