August 12, 2014
We’ve been reaching out to a few of you by mail, e-mail, and cellphone if some data you gave us in your Well being Insurance coverage Market® utility doesn’t match the information we now have on file. It’s essential that you just submit the paperwork we want so we may help you keep lined by means of the Market and hold any allow you to get with premiums and cost-sharing.
We all know you’re listening as a result of we’re getting 1000’s of paperwork on daily basis and are working across the clock to overview these paperwork to substantiate you’re eligible for Market protection. Should you’ve mailed or uploaded paperwork already, we’ll let you already know as quickly as we’ve completed reviewing them.
Should you’ve been getting reminder calls, letters and emails from us, however nonetheless haven’t submitted the paperwork we’re asking for, now’s the time. Starting this week, a few of you’ll get a warning discover within the mail telling you that September 5, 2014 is your final deadline to submit these paperwork.
Should you don’t reply:
Should you don’t act now, we are going to ship you a last discover in September telling you that your final day of Market protection might be September 30.
Right here’s what you are able to do now to be sure you keep lined:
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Take a look at your Market eligibility discover or reminder discover to see who wants to supply extra data and to overview the checklist of paperwork we want.
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Log in to your Market account after which choose your present utility. Use the menu on the left aspect of your display screen to click on on Utility Particulars. On the following display screen, you’ll see a listing of any information matching points (referred to as “inconsistencies” on the display screen) in your utility. Comply with the steps for every inconsistency to add the paperwork wanted to repair the difficulty.
- Don’t use the next characters within the title of the file that you just add: / : * ? “ |.
- Get detailed directions on easy methods to add paperwork.
Should you obtained a letter from us, however assume you’ve already submitted your paperwork, or have questions, we’re right here to assist. Name the Market Name Middle at 1-800-318-2596 and inform them you bought an information matching warning discover. TTY customers ought to name 1-855-889-4325. The decision is free.
You can also contact considered one of our companions in your group to get one-on-one assist. They may help you determine what paperwork you want and allow you to add them onto the web site. To seek out considered one of these native companions, go to Find Local Help.
Should you’ve already submitted your paperwork and also you get one other e-mail or name from us or your insurance coverage firm after that – it’s attainable that we’re nonetheless matching your data. We’ll let you already know as soon as we now have processed your data.
We all know how essential it’s for you and your loved ones to remain lined within the Market, and it’s essential to us too. We’ll proceed working with you to ensure we now have all the pieces we have to resolve these points.