November 19, 2014
For those who attempt to reset your password and don’t get an e mail from the Market, you could be utilizing the mistaken username. To be sure to’re utilizing the precise username and to log again in, observe 2 steps:
- Retrieve your username
- Reset your password
Make sure you’re utilizing the precise username and retrieve it
- For those who created your Market account earlier than February 2014, your username in all probability isn’t your e mail deal with. Learn the necessities for creating usernames. This may increasingly remind you of the username you created.
- For those who can’t bear in mind your username, click on on “Forgot your username?”
- You’ll must reply your 3 safety questions accurately to get better your username.
- After you reply the questions accurately, you’ll get an e mail on the deal with you supplied whenever you arrange your account. (That is probably not the e-mail account you employ usually. For those who don’t get an e mail, test your spam or e mail folder, or test every other e mail account you will have used.)
- The e-mail will inform you what your username is.
- Use that username to log into your Market account.
- Now you’ll be able to change your password.
Change your password
- For those who’ve forgotten your password or need to change it, click on on “Forgot your password?” You’ll get an e mail on the deal with you supplied whenever you arrange your account. (That is probably not the e-mail account you employ usually. For those who don’t get an e mail, test your spam or e mail folder, or test every other e mail account you will have used.)
- When you get the e-mail, click on the hyperlink within the e mail, observe the instructions, and select a brand new password. If that doesn’t work, minimize and paste the hyperlink into your internet browser.
- Use your right username and new password to log into your Market account.
If the following pointers don’t work, contact the Market Name Heart. Customer support representatives can reset your password or unlock your account.